355jl Casino – Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 355jl Casino ("355jl," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the 355jl website, mobile platform, and all related services (collectively, the "Platform").

355jl is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

By registering an account with 355jl or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions.

2. Data Controller

355jl Casino is the data controller responsible for your personal information collected through the Platform. As data controller, 355jl determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection laws.

If you have any questions about how 355jl processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 16 of this Policy.

3. Data We Collect

355jl collects the following categories of personal data from players and Platform users:

355jl does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect biometric data beyond selfie photographs required for KYC purposes.

4. How We Collect Data

355jl collects your personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 8).
• Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment verification data from payment processors such as GCash and Philippine banks. All third-party data sources are vetted for compliance with applicable data protection laws.
• Publicly Available Sources: In limited circumstances, 355jl may verify information against publicly available records for fraud prevention and AML compliance purposes.

5. How We Use Your Data

355jl uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 355jl player account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the full range of 355jl Platform services.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering (AML) laws, the Data Privacy Act, and other applicable regulations. This includes mandatory reporting obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, cheating, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the 355jl Platform.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act, 355jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the 355jl Platform services as described in our Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR requirements, AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing necessary for 355jl's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Data Sharing & Disclosure

355jl does not sell your personal data to third parties. We may share your data only in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya, Philippine banks), IT infrastructure providers, and customer support platforms. All service providers are bound by data processing agreements and are prohibited from using your data for any purpose other than providing services to 355jl.
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law or in response to a lawful request.
• Law Enforcement: We may disclose personal data to law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process, or where we believe disclosure is necessary to prevent fraud, protect the safety of any person, or protect the rights and property of 355jl.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of 355jl's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With Your Consent: We may share your data with third parties in any other circumstances where you have given your explicit prior consent.

355jl does not share your personal data with third-party advertisers or data brokers for their own marketing purposes.

8. Cookies & Tracking Technologies

355jl uses cookies and similar tracking technologies to enhance your experience on the Platform. The following types of cookies may be used:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in and security cookies that help detect fraudulent activity. These cannot be disabled without affecting Platform functionality.
• Performance Cookies: Used to collect anonymized information about how players use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve Platform performance.
• Functionality Cookies: Allow the Platform to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregate user behavior on the Platform. Analytics data is processed in anonymized or pseudonymized form where possible.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 355jl Platform. For more information on managing cookies, refer to your browser's help documentation.

9. Data Retention

355jl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and its implementing regulations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Support communications are retained for a period of two (2) years from the date of the last interaction, unless a longer retention period is required for dispute resolution purposes.
• Marketing Data: Data used for marketing communications is retained until you withdraw your consent or opt out of marketing, after which it is deleted or anonymized within thirty (30) days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual.

10. Data Security

355jl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and 355jl servers.
• Encryption of sensitive data at rest, including financial information and KYC documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their job functions.
• Regular security assessments, vulnerability scanning, and penetration testing of the Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Staff training on data protection obligations and security best practices.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 355jl will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.

11. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 355jl:

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. We will respond to all verified requests within thirty (30) days, or within such other period as permitted by applicable law.

12. Children's Privacy

The 355jl Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 355jl does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 355jl Platform, please contact us immediately using the details in Section 16 so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activities to prevent underage access to gambling platforms.

13. International Data Transfers

355jl primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.

Where such international transfers occur, 355jl ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. 355jl will not transfer your personal data to a country or territory that does not provide an adequate level of protection for personal data without first implementing appropriate safeguards.

14. Third-Party Links

The 355jl Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 355jl Platform and does not cover the privacy practices of any third-party websites or services that may be linked from our Platform.

355jl is not responsible for the privacy practices, content, or data handling of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to them.

15. Changes to This Policy

355jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 355jl protects your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

16. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 355jl processes your personal data, please contact our Data Protection Officer:

• Data Protection Officer: 355jl Casino DPO
• Email: [email protected]
• Support Email: [email protected]
• Response Time: We aim to acknowledge all privacy-related requests within 72 hours and provide a full response within 30 days.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

• National Privacy Commission (NPC)
• Address: 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines